For stakeholders, discovering a typical customer’s experience might be challenging and time-consuming.
Mystery shopping is the solution that allows researchers to pose as regular customers to assess, observe, and evaluate the shopping experience at your company. BOI conducts cross-checks with the mystery shopper to ensure quality control and evaluate the mystery shopper’s overall perception of the product.
What you get
- Get an overview and empirical data on your company’s services
- Identify essential points to improve
- Understand direct consumer experience objectively
How we do it
- Digital Payment